This Privacy Policy explains how CareOS (“CareOS,” “we,” “us,” or “our”) handles information collected through this website (the “Site”). It applies to visitors of this website only. It does not describe how any CareOS customer handles patient or clinical information within the CareOS software itself — that is governed separately by the agreement between CareOS and the specific healthcare practice or organization using the software.
This is a general website privacy notice. It has not yet been reviewed by outside legal counsel and should be treated as a conservative, good-faith starting point rather than a final legal document. We recommend a full legal review before this policy is relied upon for compliance purposes.
Information We May Collect
When you visit this Site, we may collect the following types of information:
- Information you provide directly. If you fill out a contact form, request a demo, or otherwise submit information through the Site, we may collect the information you provide — for example, your name, email address, phone number, company or practice name, and any message or details you include.
- Basic technical information. Like most websites, our hosting and website platform may automatically log limited technical information, such as browser type, general device information, and pages visited, for security and site-operation purposes.
We do not knowingly collect patient health information through this website. This Site is intended to provide information about CareOS to healthcare practices and other visitors — it is not a portal for submitting patient data.
Contact and Demo Form Submissions
When you request a demo, book a conversation, or contact us through this Site, we use the information you submit to respond to your request, schedule the requested conversation, and follow up about CareOS. We do not use demo or contact form submissions to make automated decisions about you.
Cookies and Analytics
We may use basic website analytics tools, such as Google Analytics, to understand how visitors use the website and improve site performance and content. These tools may collect technical information such as browser type, device information, pages visited, and general usage patterns. The Site may also set a small number of technical cookies that are necessary for basic functionality. We do not use the public website contact form to collect patient health records.
How We May Use Information
We may use the information described above to:
- Respond to inquiries, demo requests, and other messages;
- Operate, maintain, and improve this Site;
- Communicate with you about CareOS, if you have contacted us or requested information; and
- Meet legal, security, and operational obligations.
Sharing of Information
We do not sell personal information collected through this Site. We may share information with service providers who help us operate the Site or process demo and contact requests (for example, website hosting, form processing, or scheduling tools), and only to the extent needed for them to perform those services. We may also disclose information if required to do so by law.
Health Information Notice
This website is a marketing and informational site about CareOS. It is not designed to collect, store, or process patient health information, and visitors should not submit patient health information through any form on this Site. Use of the CareOS software product by a healthcare practice, and how that practice handles patient information within the product, is governed by a separate agreement between CareOS and that practice — not by this website Privacy Policy.
This website does not collect patient health records through the public contact form. Please do not submit medical emergencies, patient records, or protected health information through the website contact form.
Data Security
We take reasonable steps intended to protect information submitted through this Site. No website or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
If you have submitted information to us through this Site and would like to ask what information we have, request that it be corrected, or request that it be deleted, you can contact us using the information below and we will respond to your request.
Changes to This Policy
We may update this Privacy Policy from time to time as this Site and our practices change. We will update the date below when we do.
Contact Us
If you have questions about this Privacy Policy, please reach out through our Contact page.
CareOS is operated by Prima Solutions LLC.
Business mailing address:
30 N Gould St R
Sheridan, WY 82801
Phone: 205-719-4227
Last updated: August 16, 2026.