Website Terms of Use

1. Acceptance of terms

By accessing or using the public CareOS marketing website ("the website"), you agree to these Terms of Use. If you do not agree with these terms, please do not use the website. These terms apply to the public website only and are separate from any agreement governing the CareOS portal application used by practices.

2. Website information only

The website is provided for general informational purposes about CareOS care management software, programs, and workflows. Information on the website is subject to change and is not a guarantee of any specific feature, result, or outcome. Use of the website does not create a provider-patient relationship and does not create any professional or advisory relationship.

3. No medical advice

CareOS does not provide medical advice, diagnosis, or treatment through the website. Content on the website is not a substitute for professional clinical judgment. Practices and clinicians remain responsible for all clinical decisions for their patients. Nothing on the website should be relied upon as medical advice.

4. No billing, coding, legal, or compliance advice

CareOS does not provide billing, coding, legal, or compliance advice through the website. References to documentation readiness, program eligibility, or billing-related workflows are informational only. Practices remain responsible for their own clinical, billing, coding, documentation, and compliance decisions, and should consult qualified professionals as appropriate.

5. Demo requests and communications

The website allows you to request a demo and contact our team. When you submit a demo request or contact message, you agree to provide accurate business contact information. Communications through the website are for business purposes and are not a substitute for any clinical, billing, or compliance system.

6. No PHI submission through the public website

The public website is not intended to receive protected health information (PHI). Please do not submit patient names, medical record numbers, diagnoses, medical records, images, or other PHI through website forms, email, or general contact messages. CareOS uses HIPAA-conscious workflows, and this website is intended for business, contact, and demo inquiries only.

7. Intellectual property

The website and its content, including text, graphics, logos, and the CareOS name and branding, are owned by CareOS or its licensors and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from website content without prior written permission, except as permitted for ordinary personal or business review of the website.

8. Third-party links

The website may contain links to third-party websites or services that are not operated by CareOS. We provide these links for convenience only and are not responsible for the content, products, or practices of any third-party sites. Accessing third-party sites is at your own risk.

9. Website availability

We aim to keep the website available and accurate, but we do not guarantee that the website will be uninterrupted, error-free, or current at all times. We may modify, suspend, or discontinue parts of the website at any time without notice.

10. Limitation of liability

To the fullest extent permitted by law, CareOS is not liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the website or any information on it. The website is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

11. Changes to terms

We may update these Terms of Use from time to time. When we do, we will revise the effective date shown above. Your continued use of the website after changes are posted means you accept the updated terms. We encourage you to review this page periodically.

12. Contact us

If you have questions about these Terms of Use, you can reach us at ihsan@careoshealth.org. Please remember not to include protected health information in your message.

This page provides general information about the CareOS website and is not legal advice.